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document SPF record generation wizard
The following link allows you to generate a SPF record for your domain with an easy to understand wizard: http://www.microsoft.com/mscorp/safety/content/technologies/senderid/wizard/default.aspx
31 Oct, 2011 Comments: 0
document Creating POP3 account in Apple Mail
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04 Jul, 2011 Comments: 3
document Common email sending issue
The most common reasons for not being able to send emails through Outlook are wrong Outlook settings or blocked port 25 by the Internet Service Provider. Here are a few checks you can make to ensure the problem is not on your end: Wrong Outlook settings Some time it seems that Outlook is not...
27 May, 2011 Comments: 1
document Common email receiving issue
There are several common reasons for not being able to receive emails through Outlook (Express). These reasons include, but are not limited to - wrong Outlook settings, temporary mail server problems, exceeded space quota of the email account, incorrect MX records of the domain. Here are some...
27 May, 2011 Comments: 1
document Creating POP3 E-Mail account in Outlook 2010
To configure E-mail account in Microsoft Outlook 2010 please follow the below steps.    At first go on Microsoft Outlook from Start > Programs > Microsoft Office > Microsoft Outlook and click Next.        You can configure Outlook to...
26 May, 2011 Comments: 2
document Check the E-Mail header in Ms Outlook(10 & 07) & Outlook Express
The email header, containing details about the sender, route, receiver,date and time of sending or receiving the mail etc. Using the e-mail header one can identify the sender or his mail server's existence, either the mail is SPAM or not and other various issues.     Microsoft...
26 May, 2011 Comments: 2
document Adding signatures in webmail
Login to the Horde webmail with the link http://webmail.yourdomain.com.   Click Mail link.   Click Personal Information link.      Below are the descriptions of above number sequence. 1. Write Single or multi line signature in Your signature...
09 May, 2011 Comments: 1
document Your ISP IP is blocked in an Anti spam site
You often encounter some bounce messages stating that your mail could not be delivered to the intended recipient since your IP has been blocked by certain site. The bounce message will give you more details on the site that has blocked your IP. The reason is that the recipient domain has...
05 May, 2011 Comments: 5
document Recipients mailbox full error
You can sometimes receive a bounce mail after you send a mail to somebody stating that the Recipient's mailbox is full. The cause and solution for it is explained below: Hi. This is the qmail-send program at plesk01.diadem-tech.com. I'm afraid I wasn't able to deliver your message to the...
05 May, 2011 Comments: 3
document Outlook and Outlook express troubleshooting tips
At certain occasions you may receive various kinds of errors in your outlook or outlook express while sending or receiving mail. We have highlighted some common errors and provided the troubleshooting steps you need to follow to resolve them.  ERRORS The server could not be...
05 May, 2011 Comments: 1
document Changing E-mail password through webmail and Plesk in Plesk 9
By Webmail Login Login to the webmail with the mail ID then password.  Then in the Left side menu expand the "My Account" and then click on 'Password'.   Now type the Old password first and then type the new password twice. Then click on 'Change Password' to save the new...
04 May, 2011 Comments: 1
document Atmail Webmail - Compose email, file attachments, signature and mail deletion
To Login into the Atmail typed the following address http://webmail.<your domain name> e.g. webmail.yourdomain.com as shown in the below figure.         Now typed User name, the domain name and password respectively as show in the below figure and click...
04 May, 2011 Comments: 2
document Deleting an email account
Login to the Plesk Control Panel to delete email account. Click on Mail tab.   Below are the descriptions of above number sequence. 1. Click to select any email to delete in select box. 2. Click Remove link to be deleted.   Click OK button to confirm...
04 May, 2011 Comments: 1
document Creating/deleting an email alias
Login to the Plesk Control Panel to create email alias.   Click on Mail tab.     Click on any email ID to create it's alias from E-mail address.    Click on E-mail Aliases tab.     Below are the descriptions of above number...
04 May, 2011 Comments: 2
document Microsoft .pst file appears to be corrupt
The tool that comes with MS Office 2003 that will fix this in most cases is called "SCANPST.EXE". Please follow the below mentioned steps to recover from a corrupt outlook .pst file.     First of all make a backup of the outlook.pst manually by navigating to the directory ...
04 May, 2011 Comments: 1
document Mail Error 554:IP Blocked in Anti-abuse site
  "The following recipient(s) could not be reached: 'user@abc.com' on 27/10/2009 3:44 PM 554 Blocked - see http://cbl.abuseat.org/lookup.cgi?ip=192.168.10.10"   Whenever we get the above error  it means that the mentioned IP has been blocked by...
04 May, 2011 Comments: 0
document Horde Webmail - compose email, attach files and purge emails
Login to the Horde webmail with the link http://webmail.yourdomain.com.   To compose a mail click on New Message link.     Below are the descriptions of above number sequence. 1. Write recipient email address in To input box. 2. To send a Carbon Copy of...
04 May, 2011 Comments: 0
document 553 sorry, that domain isn't in my allowed list of rcpthosts
After sending, or during sending an email, the email is returned or error produced with the message "Error: 553 sorry, that domain isn't in my allowed list of rcpthosts" This error is caused by not 'authenticating for sending' with our mail servers. What that means is that your email client did...
03 May, 2011 Comments: 0
document Max Recipient Restriction
Diadem Mail servers have implemented a check on the number of recipients that one enters in the "To"/"CC"/"Bcc" field in the e-mail to be sent. The Max number of recipients that you can send a mail to at a time has been restricted to 25. If you get the below mentioned errors then you can be sure...
03 May, 2011 Comments: 0
document Enabling SMTP authentication
Open Outlook. From the Tools menu, select Email Accounts. The Email Accounts box appears. Verify that the circle-box View or change existing email accounts is selected and click Next. Your email account appears, usually labeled mail.yourdomain.com. Click on your Domain email...
03 May, 2011 Comments: 1

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